Have questions, suggestions or need some help? Our customer support team is here to help!
Welcome to the Qoquus FAQ page! We’ve gathered answers to some of the most common questions to help you get the most out of your experience with Qoquus. Whether you’re curious about our products, services, shipping, or returns, you’ll find helpful information below. If you can’t find what you’re looking for, feel free to contact our support team — we’re always here to help!
At Qoquus, we blend cutting-edge technology with elegant design to create appliances that not only perform but also enhance the look and feel of your home. Our commitment to quality, sustainability, and customer satisfaction ensures that our products meet the highest standards of innovation and durability.
You can purchase Qoquus products directly from our website or through authorized dealers worldwide. Use our Dealer Locator to find the nearest store or browse our online shop for convenient delivery.
Yes! All Qoquus products come with a comprehensive warranty to give you peace of mind. You can find more details on our Warranty Information page or when registering your product.
To keep your Qoquus cooktop in top condition, use a soft cloth and mild detergent to clean the surface after each use. Avoid using abrasive cleaners or tools. Refer to the user manual for more detailed maintenance instructions.
Absolutely! Our multifunctional ovens are designed for versatility, allowing you to bake, steam, or even use both functions simultaneously. Check your product manual for specific instructions on using these features.
Yes, our refrigerators are designed with energy efficiency in mind. Many models come equipped with energy-saving modes that reduce power consumption without sacrificing performance. Refer to the product details for specific features.
Scheduling an installation is easy! Once you purchase your appliance, our customer service team will contact you to set up a convenient time for installation. Alternatively, you can schedule it directly by calling our support team or through our online service portal.
If your Qoquus appliance requires repair, simply contact our customer support team to schedule a service visit. We offer fast and reliable repair services using only genuine Qoquus parts to ensure your appliance continues to perform at its best.
Yes, we offer extended warranty plans for most of our products. You can select this option at the time of purchase or contact us within 30 days of your original warranty expiration to add coverage.
We stand behind the quality of our products. That’s why every Qoquus appliance comes with a comprehensive warranty to protect your investment. Our warranties cover a range of issues, from manufacturing defects to faulty components, giving you peace of mind knowing that your appliance is protected.
Our warranties include:
• Comprehensive coverage for parts and labor
• Extended warranty options for added protection
• Easy online warranty registration
Learn how to get the most out of your Qoquus appliances with our easy-to-follow how-to videos. From installation tips to step-by-step guides on using advanced features, our video library makes it simple to master your appliances and maximize their performance.
Video topics include:
• Installation instructions
• Product feature walkthroughs
• Maintenance and care tips
If you have any questions or suggestions, feel free to reach us through any of the channels below or fill the contact form.
in**@****us.com
+44 7883 409638
2nd Floor, Jane Doe Street, London, W2W-3FP
Start a new chat